App support
Help for authorised users of TATBIR Job Desk and People & Payroll.
Report a problem
Include the app name, version and build shown in More, the affected screen, what you tapped, and any error reference. A screenshot is useful if it contains no confidential information. Never include a password or verification code.
Sign-in and company access
Use the login issued by your company. Contact your administrator if access has changed or a password reset cannot be completed. Phone unlock protects an existing authorised session; it does not grant company permissions.
Records, drafts and updates
Before retrying an interrupted save, check whether the company record already exists. Keep device drafts until you confirm they have synced. Updating over an existing app helps preserve its device data. Do not uninstall or clear storage to troubleshoot without first checking unsynced work.
Privacy or account closure
Contact the company about account closure, correction or deletion. This opens an email draft; it does not automatically delete an account or company records.
Company app access is for authorised staff and business partners. Installation alone does not provide access to company information.